Live agents Β· 24/7 Β· No hold music

Support that
actually calls
you back.

Stop waiting in queues. Submit your request and a specialist dials your number within minutes. Human, fast, and on your side.

50K+
Resolved
<4 min
Avg callback
4.9β˜…
Satisfaction

Get a Callback

An agent will call you in under 5 minutes.

Why NovaCare

Built different.
Runs different.

Every decision we've made has been about getting you the help you need, faster than anything else out there.

⚑

Under 5 Min Callbacks

Our agents are always on standby. We call you β€” zero hold time, zero elevator music.

🧠

Smart Routing

Your issue category routes you to the exact right specialist every single time.

🌐

Always Open

3am on Christmas? We're here. Our team runs around the clock, no exceptions.

πŸ”

Zero Data Leaks

End-to-end encrypted, GDPR compliant. Your info stays yours β€” always.

πŸ“Œ

Tracked Issues

Every ticket gets a unique ID. Chase it up any time via phone, email or chat.

πŸ†

4.9β˜… Rated

Our score is earned on every single call. 50,000+ customers can't be wrong.

How It Works

Four steps.
Ten minutes.

From form submission to resolved issue β€” here's the full picture.

01

Submit the Form

Fill in your details and describe the issue. Takes under a minute.

02

Auto-Routing

Our system matches your ticket to the right specialist immediately.

03

We Call You

Your phone rings. A real human greets you and solves the problem.

04

Closed & Confirmed

You get an email with your reference and a resolution summary.

Pricing

Clear pricing.
Zero catch.

Three tiers. Cancel any time. The price you see is the price you pay.

Starter
Free / mo
One-off support when you need it
  • 1 callback per month
  • Email follow-up
  • 10-min callback
  • Business hours
Enterprise
Β£79 / mo
For teams with high-volume needs
  • Team seats included
  • API & CRM integration
  • <2 min SLA callback
  • Account manager
  • Custom dashboard
Reviews

Real customers.
Real results.

No paid testimonials. Just genuine feedback from people we've helped.

β˜…β˜…β˜…β˜…β˜…
"3 minutes. That's how long it took them to call me back and fix a billing issue I'd been stressed about all day. Remarkable."
SJ
Sarah Johnson
Small Business Owner
β˜…β˜…β˜…β˜…β˜…
"They called ME. In 2025 that alone sets them apart. The agent was sharp, efficient, and solved everything in one call."
MK
Marcus K.
IT Manager
β˜…β˜…β˜…β˜…β˜…
"Sunday 2am. Got called in 4 minutes. My account issue was fixed before I'd even finished my cup of tea. Unreal."
PE
Priya E.
Freelancer
β˜…β˜…β˜…β˜…β˜†
"The Pro plan pays for itself. My agent knows my account cold β€” no explaining myself every call. Game changer."
TW
Tom W.
E-commerce Director
β˜…β˜…β˜…β˜…β˜…
"I've tried them all. NovaCare is the first that genuinely feels premium from first click to resolved ticket."
AL
Amy L.
Retail Manager
β˜…β˜…β˜…β˜…β˜…
"CRM integration took 20 minutes. Open tickets down 40% in a month. The Enterprise plan is exceptional value."
RO
Richard O.
CTO, TechCo